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Privacy Policy

Last updated: 21 October 2026

This Privacy Policy explains how Trixnova Digital (“Trixnova”, “we”, “us”) collects, uses and protects personal information when you visit trixnova.com or contact us about our services.

Information we collect

We collect only the information needed to respond to you and improve our website:

  • Contact details you share with us, such as your name, email address, phone number and company, when you message us on WhatsApp or email us
  • Details about your project or enquiry that you choose to provide
  • Technical data such as browser type, device, pages visited and approximate location, collected through cookies and analytics tools

How we use your information

  • To respond to enquiries and provide consultations, quotes and services
  • To manage our client relationships and project communication
  • To improve our website, content and services
  • To measure and improve our marketing, including advertising on platforms such as Google and Meta
  • To meet legal, accounting and security obligations

Cookies and analytics

Our website may use cookies and similar technologies for essential functionality, analytics and advertising measurement. You can block or delete cookies in your browser settings; some parts of the site may not work as intended if you do.

Sharing your information

We do not sell your personal information. We may share it with trusted service providers who help us operate our business, such as hosting, email, messaging, analytics and advertising providers, only as needed and under appropriate confidentiality obligations. We may also disclose information where required by law.

Data security

We use reasonable technical and organisational measures to protect personal information against unauthorised access, loss or misuse. No method of transmission or storage is completely secure, but we work to protect your data in line with industry practice.

Data retention

We keep personal information only for as long as needed for the purposes described above, or as required by law, and then delete or anonymise it.

Your rights

Depending on where you live, you may have the right to access, correct or delete your personal information, object to or restrict certain processing, or withdraw consent. To make a request, contact us using the details below.

Third-party links

Our website may link to third-party websites and services, including WhatsApp. Their privacy practices are governed by their own policies.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the date it was last updated.

Contact us

Trixnova Digital, Islamabad, Pakistan
Email: sales@trixnova.com
WhatsApp: +92 301 9784224